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Our Patients' Appreciation
  • "To whom it may concern, On Tuesday December 3rd my baby girl Christy Boutros was admitted to Laumcrh. We had the chance to meet wonderful people that were like angels for us. Habib from the ER department with his warm welcoming althought he had a patient who was yeling in the Er wanted to do MRI now (@ around 6 pm) and from the first time he succeeded to take a lab exam for her (we all know how difficult to treat a little baby in a correct way). At the pediatric department we met many persons but an outstanding care and smile were from Ms Samia (PN) at night on Wednesday and Thursday treating my baby like her own, trying to help whenever she can. Thank you Samia and Habib for this kindness with my baby... Regards Reine Corbane"
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  • Hello, I am Christiane Azar, we are the 4th of November, and I have been in your premises since the 31 of October. What a breath of fresh air, what sparkles of light and sunshine in a gloomy Lebanon, and what an undeniable boost of hope in our beloved country. Yes I am talking about a medical condition, about pains, worries and fear, and about being treated and taken care of in a hospital, The LAUMCHR hospital. Evidently the presence of the latest technologies, cleanliness in walls, and rooms but above all people. After the indispensable background, it always amounts in the end to people. And what people! I could never be thankful enough for everybody; doctors, residents, nurses, radiologists, technicians, cleaning persons. All with their utmost skills and talents serving with extreme professionalism, disponibilities, open hearts and big smiles. Each making me feel as a person from their closest family. I entered your hospital with a neurological problem, I am beautifully treated; the medical team managed to create in me a feeling of complete trust. I feel I am in such good hands. For the moment being, I need to be assisted; I never once felt, at any hour of the day or the night, a load or a nuisance. I was always helped with a smile that made my life so easier and dignified. Or course the heart has always its preferences, but I would feel unfair, as tempted as I am, to cite specific persons. One last mention to the team’s spirit; they manage to remain a convivial group with a beautiful energy in such heavy days. Which means a great selection and training of everybody. I am so thankful and blessed that you managed to create these feelings in me, and happy to have been able to express them the best I could, With my very best. Christiane Georges Azar Chehlawi.
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  • I am writing to express my deepest gratitude for the exceptional care and support I received during my time at your hospital. Your professionalism and dedication truly stood out. Each one of you was not only skilled in your work but also welcoming, always smiling and friendly, which made a world of difference during a stressful time. Now I have to say, there were moments I questioned if I would ever see food again. Going 48 h without a meal was a true test of willpower. Jokes aside, I know you were only doing what was best for me, and for that, I thank you, each one of you. Thankyou,Saad Seim <3 Sept 25,2024
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  • 5 stars service, great team from nurses to doctors. We will never forget what you guys did with us and helped us. Thank you for everything. One day no one will be sick, that's God's promise.
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  • جزيل الشكر و التقدير و الاحترام لجميع العاملين في المركز الطبي للجامعة اللبنانية الامريكية - مستشفى رزق بشكل خاص للدكتور جورج خوري و الفريق المساعد له و الممرضين الذين رافقوني ما قبل و خلال و ما بعد عمليتي على حسن معاملتهم و اهتمامهم المميزين كما لو لو كانو يهتمون بفرد من عائلتهم. اجدد شكري و تقديري للجميع.
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  • Remerciements pour votre soutien et service exceptionnel Madame la directrive soins (HDN) Madame Aoun Madame la Responsable (HD) Léa, Madame l'Infirmière (RN) Zalph Madame l'Aide-soignante (PN) Graziella, Je tiens à vous exprimer mes plus sincères remerciements pour l'excellent service que vous m'avez prodigué lors de mon séjour dans votre service d'onco-hématologie. Votre présence, votre bienveillance et votre professionnalisme ont grandement facilité mon séjour et m'ont apporté un réel confort dans des moments difficiles. Votre engagement et votre dévouement envers les patients se ressentent à travers chaque geste, et cela a fait toute la différence pour moi. Je vous suis profondément reconnaissant pour cela. Merci infiniment pour le service magnifique que vous offrez chaque jour avec tant d’humanité. Avec toute ma gratitude Michel Akiki
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  • A short note of thanks to your Oncology & Chemotherapy team. My metastatic prostate cancer needed harsh remediation, including chemotherapy. In such a situation, the approach of the hospital team is very important, not only in terms of analysis and treatment planning, but also during the treatment process itself. My wife and I want to thank those involved, for the professionalism and communication of the team led by Dr Ghanem, and for the supportive, approachable, and friendly manner of the entire chemotherapy department. The chemotherapy wasn’t enjoyable, but it was certainly manageable, and a big part of that was due to the environment provided by all involved, which surely contributed towards what seems to be a positive outcome so far. Regards, Andy Kemp (Andrew Donald Kemp)
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  • ليس من عَبثٍ يأتي الالهام، في لحظةٍ يحلّ ،فاصلاً بين استمرار المسيرة أو انتهائها. لا أقصد بثّ الذعر او استجلاب العطف او سرد قصة. هي شامةٌ،كنت أراها رمز جمال، بسيطة،سخيفة لا تستحق الاهتمام. لحظة الإلهام كشفت سرّها وما كانت تخبئه لي. لا أخفي انني (مسرسبة)،أحرص على التفاصيل في حياتي و حياة أفراد عائلتي... لحظة الالهام دفعتني إلى عرضها على الدكتورة زينة طنوس، رئيسة قسم الأمراض الجلدية في LAUMC RH مستشفى رزق. رأت ما لم أره. طلبَتْ إزالتها فوراً...لتأتي النتيجة بعد ١٥ يوماً: MELANOMA في بداياته... خضعت بعدها لجراحة سريعة لازالة كامل محيطها عملاً باحكام البروتوكول. هنا باب القصيد: ادراك د. طنوس أربحني المعركة شهران مضيا من دون أن أعرض ما صادفني: ربما لخشية او لخجل،إلى أن حلت لحظة الإلهام مجدداً: يجب نشر الوعي من مخاطر أشعة الشمس،فلا نسمح لما قد يبدو بسيطاً أن يُغْرِبَ عنّا من نُحب. شكرا للحظة الالهام، شكرا لرعاية السيدة العذراء، و شكرا د.طنوس و مستشفى رزق.... بالتوعية والعلم نحمي أحباءنا ونعيش معهم... فتستمر المسيرة.
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  • Patience et tolérance. Capacité à communiquer efficacement. ... Bonne gestion du stress. ... Connaissances médicales solides. ... Compétences techniques. ... Esprit d'équipe et collaboration. Son amabilite, son sourire rendent le sejour des patients tres accomodants et reconfortants malgre les epreuves auxquelles sont soumis des malades parfois vulnerables. Tel est le profil de Madame Feriale Hanna qui se devoue corps et ame a son metier de responsable haut de gamme dans l'etablissement hospitalier de la LAU. Son visage souriant aide les patients a surmonter le stress mettant le malade a l"aise. Sa douceur, son affection debordante est hautement palpable par les alites et cela agit mieux qu'un medicament. En resume nous pouvons affirmer que l'on ne peut trouver de mieux pour diriger le personnel competent au contact des malades.
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  • This email serves as a thank you for all of your hard work at LAUMC – Rizk Hospital. We are always sure that we will receive the best care possible while my wife gives birth there because you have the best surgeons and employees. We enjoy working with Dr. Lena El Hachem because she is very professional and encouraging, giving us her undivided attention throughout the examination. Mrs. Ferial Hanna is a proactive, thoughtful, and intellectual woman who handles every case on her own. She is also very meticulous in her work. Lastly, Dr. Adnan Awdeh, who has knowledge of the entire healthcare system, demonstrated accountability and concern. The greatest hospital in Lebanon is LAUMC-RH, and it's very nearly the greatest in the Middle East. Mario Nassif
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  • I am writing this letter to express my sincere thanks and gratitude for the outstanding care I received during my stay at your hospital. I would like to extend my special thanks to all the doctors and residents who attended to me, especially Dr. Audi and Dr. Azar. A deep appreciation for all the nursing staff is also due, in all unites that I stay in; particularly to Nursing Supervisor of the hospital Ms. Berna, the Head Nurse of the 4th floor and her team. A SPECIAL RECOMMENDATION, of course, goes to Ms. Gaelle; her professionalism, vivacity, and continuous smile made my stay much more comfortable. Ms. Gaelle's dedication to her work is exemplary, her positive attitude is a valuable asset to your institution. You are fortunate to have such competent nurses and staff at Rizk Hospital. I highly recommend your hospital to anyone in need of medical care. Thank you once again for everything; you did. with sincere appreciation. Cordially yours, On behalf of Nabil Akiki's family, Michel Akiki
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  • Your facilities, and especially your amazing staff, gave us excellent care. Everyone was friendly, kind and caring from the moment we entered. A big thank you to Dr. Hady Ghanem and specially his secretary Randa for her laughing face that give hope and good moral. Another thanks to Dr. Sarkis Ejbeh for his professionalism and his endless care. Dr. Dany Gaspard with his big heart and high experience. Not to forget nurses in the CSU (Grace), in the 4th floor (Nancy, Haifa, and all of the staff) This letter is just to say thank you and keep up the good teamwork.
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  • بيروت في 2024/2/12 بيان صادر عن نقابة الممثلين فى لبنان لا نغالي إذا قلنا إن الصحة والمحبة كنزان يغتني بهما الإنسان، ولا نستغرب أن من زرع البسمة وأرسى قواعد الفن الملترم، قد حصد محبة العالم . الكبير صلاح تيزاني( ابو سليم الطبل) منذ ان أدخلن المستشفى، تحركت محبة الناس للسؤال عنه. وبفضل الله ومحبتكم، ودعائكم له بالشفاء العاجل، قاوم المرض بمعنويات عالية طمأنت الأطباء، فخرج سالما الى عائلته ومحبيه . إن عائلة صلاح تيزاى( ابو سليم الطبل) ونقابة الممثلين فى لبنان يتوجهون بعميق الشكر الى كل من سأل وإتصل وزار نقيب النقباء صلاح تيزالي فى مستشف رزق، ونخص بالذكر : -فخامة رئيس الجمهورية اللبنانية العماد ميشال عون -دولة رئيس الوزراء نجيب ميقاني -دولة رئيس الوزراء تمام سلام -معالى وزير الصحة الدكتور فراس الابيض -معالى وزير الثقافة القاضى محمد وسام المرتضى -معالي وزير الاعلام المهندس زياد مكاري -النائب والوزير جبران باسيل -النائب والوزير السابق غازي العرضي -النائب أشرف ريف -قائد الجيش العماد جوزف عون محافظ بيروت القاضى مروان عبود -مدير العناية الطبية فى وزارة الصحة الدكتور جوزف الحلو الفنان اهير يزيك -الشكر الخاص الى إدارة مستشفى لاها (رزق) رئيسا وإدارة وأطباء وممرضين وموظفين، الى رئيسة مكتب الدخول السيدة -فريال حنا -الصليب الاحمر اللبناني -الزملاء الفنانين نقابة الممثلين في لبنان النقيب نعمة بدوي
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  • .الى الطبيبة الدكتوره كريستينا خاطر المحترمة .وعبرها الى الإدارة الكريمة في مستشفى رزق الجامعيّ نحن عائلة المرحومة أنجال عيد، ممثّلة بزوجها عبدو وابنتها ميشال وابنيها شريل .ومارون وسائر افراد العائلة ننقدّم من الدكتورة خاطر بأصدق تعابير الشكر والتقدير لجهودها الحثيثة من اجل إنقاذ حياة عزيزتنا أنجال. ونحن ممتنّون لمواكبتها لها لحظة يلحظة، من دون ان .تبخل عليها بالوقت والرعاية الحكيمة والدعم المعنوي ونتقدّم في الوقت نفسه من الفريق الطبّي المرافق للدكتورة خاطر, ومن الفريق التمريضيّ المتفانى، وقسم الأشعة، والمختبر، والقسم الإداريّ المتعاون، وسائر العاملين في المستشفى, بخالص أمتناننا لمواكبتهم لنا جميعاً، وتسهيل أمورنا في .الوضع الأليم الذي كنّا فيه ونخصّ إدارة المستشفى بكلّ اقسامها وأجنحتها بتحيّة تقدير لما تقوم به من أجل .صحّة المرضى الجسديّة والنفسيّة إنّنا، إذ نتمنّى لكم ولعائلاتكم الصحّة والعافية، نرجو أن تكون معاناة عزيزتنا أنجال وصبرها وقدرتها على مواجهة آلامها ومصيرها، دروساً لنا جميعاً فى الشجاع والايمان والسلام الداخليّ، وهى تعبر بقسوة المرض إلى حيث لا وجع ولا ألم شكرا على كلّ يوم اضفتموه إلى حياة أنجال لننعم برفقتها قدر المستطاع.. عن عائلة أنجال عيد زوجها عبدو القصيّفى
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  • Yet again and again I am writing to express my deepest gratitude to you and the entire team at LAUMCRH for the exceptional care and support you provided to my father during his recent stay. In times of distress, the hospital’s emergency team and doctors’ dedication, professionalism, and compassion truly shone through. Each member of the staff played a crucial role in ensuring my father received the best possible care. Your tireless efforts did not go unnoticed, father and I are profoundly grateful. The level of expertise, empathy, and kindness exhibited by everyone involved in my father's treatment made a difficult situation more manageable. Your commitment to your work and the well-being of your patients is truly commendable. Please extend our gratitude to the entire team who contributed to my father's care. A special thank you and acknowledgment to Dr. Mohamad El Dassouki, Dr. Sleiman Iskandar, entire 7th floor team Nurses Wissam, Cristine and Hussein whose collective efforts and patience made a significant impact on our lives, and we are forever thankful for the positive outcome. If there is a feedback or recognition process within the hospital, please consider this message as my formal commendation for the outstanding service provided by your team. Once again, thank you from the bottom of our hearts for your unwavering support and exceptional care. We are blessed to have individuals like you making a difference in the lives of others.
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  • جانب ادارة مستشفى رزق المحترمين انني اشكر الادارة وجميع الممرضين والممرضات على المعاملة التي لا توصف ابتداءً من جميع الاطباء الذين عاينوني وعلى رأسهم الدكتور هادي غانم الذي احاطني ليس فقط بعنايته الطبية بل الاخوية والروحية وشكرًا سيمون بارود
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  • Dear management team, Thank you for a true professional treatment. Apparently, a good amount of time and dedication has been put into the training of your staff. The ER team and the CCU ream have a great amount of professional experience and a great sense of empathy. The doctors (cardiology) are wonderful and highly professional. As a return patient to the LAU Medical Center, I am total satisfied with the care, service, attention and professionalism I received. Thank you. Walid Sawaya
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  • I hope this message finds you well. I wanted to take a moment to express my deepest gratitude for the exceptional care the midwives provided during my time at LAU Medical Center Rizk Hospital. Their dedication and expertise made a significant difference in my birthing experience, and I am truly thankful for the support. To: Josephine, Tatiana, Maya, Liliane, Nathalie and Yvette: Your kindness, compassion, and professionalism were evident from the moment i came, and they continued to shine throughout my stay. Your guidance during labor and delivery helped ease my anxieties, and your unwavering support made me feel safe and empowered. I cannot thank you enough for your tireless efforts, your patience in answering my questions, and your encouragement during those challenging moments and most importantly to start my breastfeeding journey. Your presence was a source of comfort and reassurance during a pivotal time in my life. Please extend my gratitude to the entire team at LAU Rizk hospital for the outstanding care and support I received. Your collective efforts made my birthing experience a positive and memorable one. Once again, thank you from the bottom of my heart for your invaluable contributions to my journey into motherhood. I will forever be grateful for the remarkable care I received under your guidance. Wishing you continued success in your noble profession. With warm regards,
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  • To whom it may concern, I would like to express my admiration for your organization, and appreciation for the staff who are distinguished for their reception of patients, and their professionalism. All the best to you lofty Profession, especially since the people of Kesrouan , have always suffered from the lack of a hospital with these specifications.
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  • Hope all is well. On Monday night I had to run to the ER at LAU MC-Rizk for a sudden severe hematuria. It was a long night however, with the way we were received and treated all passed so smoothly. My email is just to send a word of appreciation to the team that was present on that date, especially to the Nurses Ms. Daad Knouzi and Mr. Tony Azar for their encouraging smiles, their compassion, their care, their support and patience. Their work undoubtedly deserve the acknowledgement and the highest respect. Their charming souls made a difference that night. I will seize this opportunity to wish you and your loved ones a Merry X-mas and happy New Year full of health and peace of mind.
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  • بعد انقطاع ال blood line من مستشفى المقاصد، اتصلت بمستشفى رزق من اجل تأمين جلسة غسيل كلى لوالدتي المريضة فاطمة الغول. كان رد المسؤولة عن القسم ودياً كثيراً وطلبت مني احضار والدتي بسرعة قصوى. وقد كانت المعاملة من قبل الاطباء والممرضات ودية ومحترمة ومحترفة. وقد اشعرونا بالراحة. ونالت والدتي الاهتمام اللازم. هذه السرعة والاحترافية في تلبية طلب غسل الكلى لوالدتي قد انقذها من الموت. وانا شاكرة لكم الى الابد.
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  • You may find that making a difference for otheres make the biggest difference in you." we are writing this letter to thank you from the bottom of our hearts for taking care of our beloved Micheline. Thank you Dr. Anwar Chayya , Mme Haifa, Iman, Joelle Karem, Celestine, Batoul, Razan , Nicolle, Naya Hyam ,Najwa, Diana, Jeanne d'Arc, Georges, Zoulfikar, Elie, Salam and Hassouna with all due respect for all your hours of hard work and devoted labor. Thank you for being scaring and loving towards our family in these difficult times. We are forever gratefull for everything that you have done. May God bless you and keep you safe.
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  • "no act of kindness, no matter how small, is ever wasted." to the one day chemotherapy, unit team: we are writing this letter to thank you for providing our beloved Micheline with an environment. where she was taken care of and where she left safe. Thank you Dr. Anwar Cahyya and the unit team of nurses for making her hard days a little bit easier. Thank you for putting all your heart in what you do for being so selfless in your job. May God bless you and give you strength.
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  • I am writing to express my sincere and deep gratitude for the great care extended to my husband during his recent surgery at LAUMC-RH. The valuable support provided to us by the dedicated hospital team, particularly Dr. Rami Saade, as well as the head nurse, Ms. Dalal Khoury, and her colleagues, and the huge assistance extended to us by Mr. Maroun Mahfoud, helped ease our anxiety and made our stay at the hospital very smooth and reassuring. My husband and I truly appreciate the sense of professionalism, competence, kindness, genuine care and warm welcome of all the hospital team who supported us during his admission and surgery period. Please convey our gratitude to all, for we believe it is essential to recognize and commend exceptional service and dedication. May God bless you all with good health, serenity and continuous wellbeing.
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  • فريق عمل متميز....يشعر المريض أنه بأيادي أمينة ومسؤولة و جد منظمة و منتظمة. فمن مكتب الاستقبال إلى مكتب الدخول و من جناح الفحوصات إلى الفريق الطبي المعالج و المتابع من ممرضين وممرضات. كل الشكر للطبيب الجراح المشرف المميز الدكتور سليم زينة وفريق عمله الطبي المتجانس والشكر للسيدة دلال خوري وفريقها المناوب والمتابع من أجل سلامة وراحة المريض. أعتذر عن شكر كل فرد بالأسماء لكثرة الجنود المجهولين الذين يعملون من أجل انجاح العمل الطبي في هذه المؤسسة. تمنياتي المحافظة على كافة أفراد الفريق الذي تابعني لانهم أثبتوا عن مسوؤلية، جدية بالتعاطي و إنسانية نبيلة حتى ليخال المريض أنه بين أهله. كل النجاح لهذه المؤسسة والقييمين على شؤونها الطبية والادارية.
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  • Je viens vers vous pour féliciter toute l’équipe de Dr Georges Khoury qui a opéré mon mari Antoine Bared. Toute l’équipe a montré un haut degré de professionnalisme que ça soit au niveau de l’opération elle même, que ça soit au niveau des soins et du suivi si méticuleux post opérationnels. Nous les remercions encore une fois pour cette attention accordée à mon mari par toute l’équipe sans exception et surtout aussi par Dr Georges Khoury a n’importe quelle heure toujours présent, toujours réactionnel, toujours à l’écoute. Respectueusement,
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  • I was taken care of by Nurse Colette, Manal and Rebecca. I was very scared and they went out of their way to make me feel comfortable. They made jokes, held my hand, gave me a phone to listen to music and even sang happy birthday to me (Sophia Khoury). The doctors (Dr. Chahine and Dr. Sayad) were very caring and encouraging although I gave them a very hard time and was very resistant. Feedback of the pre and post process (Nadine, mom of Sophia): It was such an easy and well-supported process to take the appointment, get the insurance approval, and take the call from the anesthesiologist. I practically did nothing. Nurse Colette took care of all the details and this was so stress relieving for me, especially that I am preparing to move to Canada and am very overwhelmed with many details. The staff were very caring and supportive and genuine. The whole experience was amazing. Thank you to all.
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  • بسم الله الرحمن الرحيم من لا يشكر الخلق لا يشكر الخالق. أود أن انوّه بالحس الإنساني الرفيع لطاقم العمل المؤلف من الدكتور الأخ رضوان زهرالدين وكل من بناتي ماري بل نصر وإليان هبر وعايدة محجوب وكوليت فرنسيس على ما بذلوه من تعاطٍ خلّاق وحسن رعاية كل ذلك مترافق مع البسمة التي تخفف من رهبة المريض. آملاً منكم كإدارة في مستشفى رزق أن ينلن ما يستحقّن من التقدير.
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  • You may (or may not) recall, I was the guy from the US Embassy who came into the ER with a shattered elbow. I just wanted to thank you for all of your assistance that day. I have mentioned to Dr. Khourrey a few times that I would like to convey my gratitude to the emergency staff, as well as the nurses and doctors that took care of me during and after surgery. Dr. Khourrey only gave me your full name, so I can Google your email (though he mentioned the first names of the nurses, Leila and Desiree, and the residents, Elio and Ghad). If possible, please convey my thanks to them as well. If there is an opportunity to meet everyone at some point, that would be great. I still have my arm wrapped. I'm doing a bit of physical therapy, but it does seem that my break was complicated. This coming Wednesday, I will return to LAU MC for another series of x-rays and a visit with Dr. Khourrey to see how I am progressing.
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  • There is a gentleman at LAU Medical Centre , Rizk Hospital who is an excellent person, very polite , very helpful and outstanding . His name is Maroun Mahfoud and works at the LAU Health office . I was personally present with Uncle Tarif and now with Tante Maha for her minor operation and the guy is really very very helpful. I thought of letting you know in case you can pass this info to his management. We rarely meet such people in Lebanon.
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  • You've probably seen thousands of these letters by now, which is understandable, but I mean every word I type. Please allow me to introduce myself; I've worked and continue to work as a medical product specialist with many large medical companies in Lebanon, introducing myself in more than 40 hospitals in Lebanon, working and traveling with surgeons, nurses, procurements, and staffs.... But, in terms of self-awareness, I chose to have my baby daughter Sophie delivered at your facility by the excellent surgeon Dr. Lena El Hachem and the most professional, intellectual, presentable, energetic, and proactive woman Mrs. Ferial Hanna. LAUMC-RH has always shown compassion to their employees and visitors. Leadership begins with giving and showing empathy. Thank you for your time and effort in assisting others during this crazy time. You have been noticed, and you are greatly appreciated. Thank you so much for your courage, sacrifices, and unwavering compassion. Best wishes,
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  • Let me first thank you for your outstanding performance and, more importantly, for your second-to-none follow up post-surgery. Despite living in Dubai for 20 years now, I have never doubted that medical care in Lebanon was, still is, and will always be the best in the region. Your incredible attention to each and every detail of my case allowed me to feel in safe hands, skyrocketed the level of trust I had in your capabilities of performing successful surgeries. The Lebanese American University- Hospital Risk should be proud to have you practicing in their hospital, and any person under your capable hands should and must feel safe. It is good to know that despite the very difficult economic situation in Lebanon, we can still count on exceptional persons like you. I also have to acknowledge that the Hospital team, and their 24-hours attention to my case was a great help in a faster recovery. Medical students, nurses at all levels and resident doctors were all perfect : Smiling faces, very gentle and attentive to my needs and requests. I sincerely felt like I had known them all for a long time, as if they were part of my extended family. Once again thank you Doctor for saving my life and thank you for the Hospital Risk. Feeling being taken care of has counted for a large part of my healing process. Have a great day. Stay Safe & Best Regards
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  • Dear Dr. Ramadan, I hope your sister is better and recovered from her fall. Thank you for your kind message much appreciated which I will pass on to the team at the ER. We try to do our best with every patient seeking treatment at our Medical Center and I am happy to see that you were satisfied with our services. Hoping to meet again soon.
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  • On behalf my family and myself, I would like to extend our gratitude and thanks to your entire team. I went for a battery replacement (CRTD) with Dr. Johnny Abboud yesterday March 15th. Starting from the preadmission unit to the nursing team to the rest of the healthcare team all of whom were helpful and professional. Then at the cardiac cath-lab, the team was remarkably professional and passionate. The big cherry on the cake of this already smooth and pleasant experience was Dr. Abboud who is an outstanding Doctor as with his eloquent words he creates confidence and makes everything easy for his patients. To simply put it I was treated as a human being and not as a number. Thank you for all the remarkable achievements that have been done at LAUMC-RH!
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  • I wanted to write an email to you to give some feedback on my recent treatment I received at the LAU Rizk Medical Centre. My doctor and surgeon has been Dr Georges El-Khoury. I work at the British Embassy in Beirut and am from the UK. Dr El-Khoury operated on me on Monday 7th February to remove a small lump I had on my back. The procedure was thoroughly explained to me and I was very well looked after on the day. The nurses in my room were excellent and the Dr’s and anaesthetist Dr in the operating room were all excellent and very professional. I have also received excellent after care from Dr El-Khoury and his staff at reception have also been very friendly and helpful. The service I have received was really excellent and I have recommended the hospital and Dr El-Khoury to my colleagues at the embassy. Thank you very much. Kind regards - Sally
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  • Dear NICU Nurses and Doctors Thank you for making Chloe’s room feel like home Thank you for making me feel that my baby was someone special for you Thank you for your patience, I love how you were patient with my lack of understanding and desire to know more, I love that you were willing to answer my one million questions, I love that I called you at 11PM, 2AM and 6AM and you would be there to tell me how my baby was Thank you for giving us privacy Thank you for working endless hours We love you all,
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  • I have been touched by your generosity. The world is a better place because of each and every one of you. I reached out to you when Anne and her unborn child were at risk. Through each one of you, God worked a miracle. Today Anne is home recuperating from Covid19 and a C-section, and little Marie Charbel is finally cuddling in her mom’s arms (and dad and family). Special thanks to: The Red Cross who transported Anne, from home to Bouar and from Bouar to LAUMC Rizk Dr Nathalie from Bouar hospital, who was the first angel to care for mother & daughter and did all she could despite limited resources. Dr Kikano from St Joseph, who kindly answered all my questions and guided me to do the best that could be done. LAUMC Rizk hospital, who did not hesitate to take on an impossible case. Thank you for all the Doctors, the nurses, the administration, and every single worker in the hospital, who despite the hard times, were kind, patient, professional… and everything in between. Thank you for being understanding during these difficult times, and helping us find a financial solution that is fair to both sides. Donors (who wish to stay anonymous), who sent money to help with the expenses. Some of you knew Anne, but most of you didn’t. Your donations helped more than you can imagine. A big portion of the medical bill was covered, and Anne even received a stroller and other items to care for her daughter. All of you have contributed to saving two lives, and will forever have my gratitude.
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  • I’m writing to personally thank you and the entire LAUMC-Rizk hospital team; on behalf of myself, my husband and my son (Walid Zagmout), for the outstanding professional yet family like service extended to him. I specifically hold forth my acknowledgment and gratitude to Dr. Ibrahim Dunya for the phenomenal job done and to Mr. Joseph Abou Rjeily in particular (can’t thank him enough) for all the assistance extended and his humanitarian approach to dealing with us “mothers” during and after the operation as well as the entire OR team. Dr. Barakat an amazingly loving and caring person who made my son fall in love with the thought of “sedation”. Dr. Zreik for his support, assistance and genuine care. Allow me to mention the names of the key personnel to whom I hold great appreciation and respect for making the whole experience smoother than I thought it would be and for the “family like” environment we were exposed to. Mr. Maroun Mahfoud, made the impossible to be possible. Ms. Ferial Hanna, Ms. Joelle Khysho, for being the source of comfort and professionalism in attending to small issues or discomfort. Pediatric ward (3rd floor) for being so compassionate and friendly welcoming. This only shows that LAUMC-RH has professionally selected their team to project a warm, friendly, humanitarian and professional environment where needed. My sincere apology if I was a bit “way emotional” and my gratitude to all your team for absorbing my worrisome and professionally dealing with the situation. A big “Thank you” to you and the team for everything.
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  • Monsieur le Directeur, Suite a une intervention maladroite et non professionel d'un autre centre medicale que le votre mais qui m'a permis de connaitre votre etablissement et l'ensemble de toute votre equipe. De justesse et de peu, si ce n'est la Grace de Dieu et le professionalisme de toute votre equipe, j'ai failli perdre mon epouse, sur ce nous tenons elle et moi a vous remercier sur l'excellence de vos services autant pour la qualité des soins prodigués que pour la tenue generale des services, la disponibilité et la gentillesse de l'equipe soignante en particulier l'equipe medical du Dr Georges Khoury ainsi que les aides soignants du septieme etage. Vous sachant gre de bien vouloir aussi transmettre nos remerciement a ces deux equipes et en particulier au Dr Khoury je vous prie de croire a notre respectueuse consideration. Cordialement
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  • A qui de droit, Tout a commencé le jeudi 22 juillet 2021 à 23h35 lors de la naissance prématurée de notre fils Elay Ghassan El Hkayem qui fut accueilli directement en couveuse. Dès ce moment débuta notre relation avec l’équipe du département NICU. Cette relation dura 12jours jusqu’au mardi 3 aout 2021. Ce fut la période la plus difficile pour mon mari et moi de ne pas pouvoir voir notre fils que sur RDV, de ne pas le porter et sentir son odeur. Mais la présence d’une telle équipe sous la surveillance de Mme Rana Abou Haidar fut exceptionnelle. Toutes les personnes présentes étaient à nos côtés à chaque seconde. A chaque appel téléphonique de ma part à n’importe quel moment : tôt le matin, durant la journée et même tard la nuit, les filles répondaient avec amour, respect et compréhension. Sans oublier mes visites tous les jours. Il suffisait d’entendre leur façon de parler et de nous donner des informations pour sentir que notre fils était en de très bonnes mains et en sécurité. Cette équipe est exceptionnelle et unique. Je tiens à remercier chaque personne : Rony Semaan, Maro Matossain, Hind Abdel Massih, Jihane Al Amin, Vanessa El Kareh, Julia Al Aridi, Alik Stanboulian, Dima Abou Hamdan, Rita Matta, Claude Saad, Hala Saad et Anna Hannouch. Leur présence sera gravée dans notre cœur à jamais. Ces personnes étaient aux côtés de notre fils pendant que nous ses parents ne pouvions pas l’être. Enfin, je tiens à féliciter la direction de l’hôpital LAU pour le recrutement de ces personnes très bien qualifiées et le plus important des personnes humaines et qui exécutent leur métier par AMOUR.
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  • How could I thank you enough, ladies and gentlemen of the COVID floor? For three weeks, you have been my family, my strength, my eyes to the world and especially the world made of love and dedication. I will miss our daily interactions, our laughs, the nicknames I gave you all. I will miss you pushing me to breathe, to eat, to walk, to LIVE. Don’t ever forget that your job is not a “job” but a vocation for your human fellows. Love you, bless you.
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  • I was pleased & honored to be introduced to LAU Medical Center-Rizk Hospital firstly on the 4th of January 2021 where I had two fractus in my left Ankel, Where I was very well cared By Dr Chahine Assi upon the referral of Professor Charaf Abou Charaf & My Cousin Dr Hanan Barakat, with the highest standards of follow up & adequate professional caring that all the team has shown & acted accordingly & secondly on the 20th of February where I was affected by the Covid 19, where as I consider I was blessed to be served & cared by a highly professional skilled team, leaded by Professional Jacques Mokhbat & Dr Anna Farra who was followed on a minute to minute basis the adequate details & development related to me & my family (My brother before me ) status prior entering the hospital till checking out with a PCR negative on 2nd of March & by the same the accurate follow up made by your team 10 days after my check out. Knowing the huge responsibilities & loads that you are facing fighting that Demon of Virus, I take this occasion to thank you & your team for all your efforts & accurate highest standard of medical services & care that you are applying despite all. With all my respect & appreciation.
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  • Cher sami, c est daniele Homsi , et je voudrais vous dire BRAVO ! Bravo car je suis en ce moment A l hôpital avec ma mere qui a recu sa 2eme dose de vaccin et que j ai l impression d etre ds un pays civilisé ! La gentillesse du personnel, l organisation et le professionnalisme de toutes vos equipes font chaud au coeur, et me font souhaiter que l Etat laisse des gens comme vous , gerer les affaires de ce pays! Alors, encore bravo et surtout bon courage!
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  • Grand merci! Je suis allée avec Maman ce matin à l’hôpital Rizk pour qu’elle se fasse vacciner. Nous avons été très favorablement impressionnées par l’efficacité de l’organisation, et par la gentillesse de tout le personnel mobilisé à cet effet. Une jeune résidente m’a donné votre adresse mail , je tenais à vous féliciter. Maman est votre patiente, elle a reçu une nouvelle valve mitrale en janvier. Là aussi, merci pour votre talent. Avec toute ma considération,
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  • I would like to congratulates all the covid-19 vaccination team for a well organized vaccinations endeavor, for their lovely welcome and care in their treatment of elderly people. You are providing a shining image of our great Medical traditions of Excellence and care. My mom (Zahra Torbey) had her first vaccination this morning and in her name & mine, I would like to say to your team, thank you, God bless you all, and, carry-on the good job at the service of the humanity.
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  • Just wanted to commend you on a very good vaccination operation! My parents got vaccinated yesterday and it went as smoothly as you would expect from LAU! Keep up the good work.
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  • This is to congratulate you on the team and vaccination center at your institution. My mom 87 years did the vaccine today and it was great in terms of time consuming, customer service as far as questions, injection, seating and follow up. Thank you.
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  • All I can say about LAUMC-Rizk Hospital Covid-19 Vaccination Village is: Chapeau Bas. I've never experienced such professionalism. Everyone's smiling, welcoming, and friendly. There was no waiting queue, without any time delay concerning appointments. The Residents in charge made a medical investigation and answered questions (if any) in the clearest way possible. In the 15mn post-vaccination, many of them were checking any possible side effect(allergy, tachycardia, elevation of blood pressure..). That was a neat vaccination campaign, and thank you for all your efforts.
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  • My father and I would like to express our appreciation for the professionalism and courtesy of your entire LAUMCRH staff. They helped take care of my father so professionally and with profound patience from the day he went to emergency unit until the day he left the hospital. The entire Medical team was extremely knowledgeable, attentive and above all kind and compassionate. The nurses and medical staff, doctors, attendants treated my dad as a person and not as a patient. Words cannot express our profound appreciation especially with Covid and the craziness going on in our country. We were surrounded by an army of Angels. Mr. Majdalani, Mr. Zein, Ms. Hanna and Ms. Awada a special thank you from the heart for helping us secure a bed for my father, if it wasn’t for your help god knows were we would be today.
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  • I am writing to you to express my thanks and appreciations of the support that I received at LAUMC from the Support Office towards my mother who had to undergo urgent medical tests before the new year eve. Mr. Maroun Mahfoud was extremely helpful and I am grateful to the Human Resources Office who guided me and facilitated the procedure.
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  • Felicitations pour les soins et l'attention prodigue par madame Sonia Steban.
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  • Thank you for all the staff for being so kind and helpful. You all made my difficult stay easier to bare. Special thanks to Jeanne-d'Arc and to Reina for being the sweetest nurses ever.
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  • First, let me congratulate you for the staff on this floor. Friendly, supportive and compassionate. Mona Mirna and Marie. Thank you.
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  • Tout est bien, merci a tous, specialement Jeanne d'Arc .
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  • Moi, Jamal Adada fils de la malade, je confirme de tres bonnes surveillance, de pleu coeur, un equipe nuit et jour tres emable, rapide et efficace, grace a eux, ou est obliger de choisir cette hopital et non pas autres. Merci merci pour tous.
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  • لمن يهمه الامر التهذيب الاحترام الوجه البشوش العناية بحب ودقة الاهتمام بالمريض بفرح هذه هي صفات الراهبة في قسم الجروح هنيئا لهذا المركز بهذه الراهبة المميزة بمعاملتها.
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  • EXCELLENT : Rouba, Nour, Lore, Samar.
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  • Very dear nurses (especially Soeur Claudette). I love you very much and God bless you.
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  • كان الاهتمام ممتازاو مع الشكر الجزيل.
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  • Room 306: The staff was GREAT in general.
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  • Thank you LAUMC for your hospitality, I would like to thank the nurses for dong a great job! GOD BLESS THEM ALL!! I also want to mention the "the shining stars nurses" for they are eally special, Nancy, Laura , Joelle , Rahil and a really well educated person and humanitarian lady ,AFAF!!
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  • I would like to give a special thanks to MR. Awad and MRs. Maria for hosting and gesturing me in great way and making me feel comfortable in my situation. And a really big thanks for MR. george for his work and taking care of me in a nice way.
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  • Nice service , very efficient nursing , Doctor's internship night staff very effective. OVERALL EVALUATION A+. THANK YOU.
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  • My name is Cecilia Moudaber and I have been a patient at Rizk hospital for a few years now, consulting with many excellent and dedicated doctors as well as with the Physiotherapy center, led by Dr. Antoinette Beyrouti. I would like to commend the professionalism and dedication of the team, in addition to Dr. Beyrouti's compassionate approach towards patients, so rare nowadays. Thank you for fostering such excellence in the service of the Person in pain. Sincerely,
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  • لجانب إدارة المركز الطبي للجامعة اللبنانية الأميركية - مستشفى رزق الموقّرة تحية وبعد " ماذا أردُّ لربّي من أجل كل حسناته لي؟ "مز 12:116 قبل ان اعبّر عن شكري الجزيل لكم احب ان ان أعرّف عن نفسي اسمي: برناديت الياس صقر أصبت بسرطان الثدي وتعالجت لدى أطباء أكفاء في مشفاكم الكريم فتعبيراً عن تقديري العميق لما تلقيته من اهنمام صادق ومعالجة دقيقة اردت من كل قلبي ان اتوجه اليكم بكامل امتناني وشكري لهذه المعاملة المحترمة والمدعومة باللطف الحبي الإنساني من الجميع أحب ان اتوجه بالشكر الخاص الى الطبيبة ـــ رانيا صقر ـــ الإنسانة العطوفة والمندفعة بكل غيرة اني أكنّ لها كل محبة صادقة واحترام لأنها وجهتني وارشدتني الى أطباء متخصصين وممتازين من اجل معالجة مشكلتي وهم الطبيب هادي غانم وفريقه من اطباء معاونين وممرضات في قسم المعالجة أحييهم من اجل اهتمامهم المركز وعملهم الدؤوب الطبيب الجراح جورج الحاج الطبية تمينة رزق الطبيب ريشار زلعوم وغيرهم مع كامل العاملين والموظفين في العيادات من أجل الفحوصات وفي غرف الإستقبال لانهم يظهرون عمل بكل امانة وإخلاص لهم كل تقدير لذا شكرا للإدارة الكريمة التي لديها فريق مثالي من اطباء وممرضين وعاملين لأنهم ذوو كفاءة تامة ولديهم خبرة طبية مثالية ناجحة أطلب من الله ان يمدّ لكم يد العون ويُبقي " مركزكم الطبي " ملجأ للمرضى الذين ينشدون الشفاء والعلاج بطريقة طبية رفيعة المستوى من حيث الدفة والمعالجة الصحيحة أصلي من كل قلبي ان يساعدكم الهنا السماوي المحب من اجل كل شيء تقومون به ومن اجل المثابرة على هذا العمل الإنساني المميز لذا أشكر الهي الحنون على " الحسنات" الرائعة التي حصلت عليها لديكم وما زلت احصل عليها في حياتي ، شكرا ربي لدعمك الحبي وخاصة في المرحلة التي مررت بها تفضلوا بقبول فائق احترامي وامتناني وتقديري لكم جميعاً بكل تواضع برناديت صقر
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  • I am writing to express my gratitude for the level of ease that was provided to me by the team of excellent doctors, nurses, orderlies and administrative staff at LAUMRCH, who helped me during my fight against cancer for the last few months. I have been overwhelmed with profound gratitude for the devoted care offered. My name is Salwa Elias Assad Milou Chartoun I was diagnosed with breast cancer in February 2022. Luckily, I was diagnosed at the very early stage of the disease and was recommended to follow my treatment at your medical center. Considering the economic crisis that the country is going through, in particular the health sector, one would be in a dilemma to select the hospital in which to undergo the treatment. I was very impressed by the level of commitment and high-quality services with full competency that the doctor, nurses, and staff have provided me at LAUMRCH. The Unconditional care with dedication, passion, integrity, respect, and humanity, wrapped with a smile was way beyond my expectations. A special thank you to the chemotherapy department team, who managed to turn the frightening and depressing unit into a warm, relaxed, and friendly environment. I have seen the team at this department go above and beyond their call of duty. I am so grateful I chose the LAUMRCH to fight against cancer. Thank you for all your dedication and skills over the past eight months. I am very fortunate that I was taken care of by a team who has given me hope for a brighter future and the strength to fight with positivity. I want to thank the medical staff in all capacities, for your devotion to caring of your patients and saving lives. Thank you so much. A special thanks for Dr. Alaim Tanios Dr. Hadi Ghanem & Assistant Dr. Adnan Aoude Mrs. Lea Baaklini Tanuis and all the team at is chemotherapy center. the whole team at the admission, the laboratories, the x-ray section, the surgery rooms, and hospital rooms.
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  • حضرة إدارة مستشفى الجامعة اللبنانية الأميركية – رزق المحترمين, تحية طيبة لا يسعني اليوم الثلاثاء 27/09/2022 الا ان اتوجه بالشكر والإتمان الجزيل لما اظهره لنا الفريق الطبي والاداري في مركزكم الكريم. فأبني تيو الياس اجرى صورة MRS وفحصاً للدم وانتم تعلمون كيف يمكن لهكذا وضع ان يكون صعباً على الأهل. لكن فريقكم الطبي ولا سيما اذكر منهم السيدة كاترين واليد روميو والسيدة لينا والسيدة روندا اظهر الكثير من التفهم والمساعدة والارشاد ما سهل المهمة علينا كثيراً. ولا يمكننا زوجتي وانا الا ان نلفت النظر الى مدى اللطف والإنسانية التي اظهرها فريقكم لنا ولولدنا تيو (مع فريق المحبين) لهذا نتمنى منكم ان تقبلوا منا كا امتناننا وشكرنا لمؤسستكم وفريقكم الطبي والإداري لمساعدتنا على تجاوز هذه التجربة اليوم... دمتم ودامت مستشفى الجامعة اللبنانية – الأمريكية -رزق
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  • الموضوع: اداء أحد الموظفين (ربيع مطر) نود ابلغكم بأن السيد ربيع مطر هو شخص رائع في التعامل وأداء واجباته وخاصةً مع الأطفال إذ لدينا طفل يدعى محمد نجيب الحمال (9 سنوات) يعاني من ورم في الدماغ ولا يقبل بإجراء صورة MRI الا بوجود دكتور ربيع مطر. لذلك فإن هذا الموظف أكثر من رائع لا كلمات تصف انسانيته وصبره في التعامل مع ولدنا شاكرين لكم توظيفكم له
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  • Dear Doctor Beyrouthy, I am sending this letter to thank you and to express my gratitude for the first-class treatment I received during the physiotherapy sessions I had with you to treat my backpain/sciatica. Your clinical knowledge and professionalism were superb and I was particularly impressed by your approach to putting me at ease and treating me with respect. This, together with your listening and communication skills, made me feel confident under your care. I can report that my condition continues to improve, and I am continuing with the exercises you suggested. It would be wonderful if you could forward this email onto your Line Manager and to the HR department on my behalf as it would mean so much to me that your expertise and professionalism is acknowledged. With grateful thanks Kind Regards
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  • Dear Dr. Kade, Many thanks for taking the time to send these kind words. It is always a great pleasure to have such a rewarding feedback from our patients, especially from you, a doctor of family medicine in the UK. This indeed helps us become more and more committed to provide excellent services to our patients and provide best care. As requested, I’m coping Mr. Sami Rizk our CEO and Dr. Hanane Barakat, Dr. Fayez Abillama our CMO and Miss Sirine Abou Mrad our HR manager. Once again, thank you for your kind feedback and will make sure to always meet our patient's expectations. Best regards
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  • Dear Dr. Sami Good day I wish to seize the opportunity to personally express my heartfelt gratitude and appreciation for all your staff who have demonstrated all care, professionalism, commitment, and enthusiasm during my stay in LAU Medical Center-Rizk Hospital. It gives me great pleasure to extend and express my special big thanks and appreciation to Dr. Georges Selim El khoury for his professional care and intensive follow-up. I am honored, blessed, and highly appreciate Dr. Georges’ great effort to treat me properly with support, kindness, patience, and high professionalism. My words can’t describe how truly grateful to have such amazing dedicated professional staff during my journey of pain. I am truly touched by their personal dedication and unwavering efforts as they administer quality care to my case. Your staff supported me always in a most efficient and effective quality service. Staff efforts have made a tremendous difference to my progress in recovery that is why the way they have taken care of me is beyond my description. I pray that you will have strength to endure the journey of your humanitarian mission. Thank you all for your efficient medical service and professional care. Great thank you to Dr. Georges Selim El khoury and his team. Thank you for all nurses team, and all working staff in LAU Medical Center-Rizk Hospital. Thank you so much for all your hard work, effort,commitment, and support during this difficult time. Thank you for always putting the safety and care of your patients first. God bless you, all. Sincerely,
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  • Dear LAU Medical Center – Rizk Hospital Team, I am writing this message with a heart full of gratitude and appreciation. My endoscopic discectomy on August 21, 2025 (today) was not just a medical procedure for me—it was an experience where I truly felt surrounded by care, compassion, and professionalism at every step. From the moment I walked in until the moment I left, I was embraced by a team that went above and beyond in every way. I have always heard people say that medical teams are God’s angels on earth. Today, I can say with certainty that I have seen and felt those angels through each one of you. Your warmth, kindness, and humanity made me feel safe, reassured, and deeply cared for during a time when I needed it most. I want to take a moment to thank by name the wonderful people who left such a mark on this journey: Dr. Camille Samaha – my doctor, whose expertise, patience, and faith have guided me with so much reassurance. Mirna Nader – my constant support for the past three years, always by my side, never dismissing a message or concern, always offering comfort and care. Nurse Hanaa Hamieh – who welcomed me so warmly and helped prepare my admission with such kindness. Dr. Elie and Dr. Nour – for their gentle approach during the pre-op admissions. Thérèse Bou Moussa – from the admissions office, who made everything feel easier and smoother. Nurse Nada – for her calm and caring presence in the pre-op preparation team. Hassan Yassine and “3ammo” Georges – the transporters, whose kindness and smiles made the process lighter. Dr. Christopher Sarkis, Dr. Christopher Khouri, Resident Dr. Joseph Mouwad, and Ali – for their incredible teamwork in the OR. Dr. Hanan Barakat – hands down the best anesthesia doctor, but beyond that, one of the kindest and most wonderful humans I have ever met. I felt completely safe under her care. Nurse Feryal – for her gentle and attentive post-op care. The radiologist lady on the morning shift – whose name I regret not asking, but whose care I will always remember. And everyone who has been part of my journey and I have not mentioned by name. I truly apologize but my memory couldn't serve me better. Each one of you, in your own way, carried me through this journey with love, patience, and professionalism. I cannot put into words how comforting it is to be treated not just as a patient, but as a human being with fears, hopes, and emotions—all of which you held with so much tenderness. A very special thank you to Dr. Samaha and Mirna. For three years, you have both stood by me, listened to me, reassured me, and never once dismissed my worries. You have been a constant source of strength, and I feel incredibly blessed to have you on my side. Thank you all, from the bottom of my heart, for being the angels that you are. I will forever carry this experience with me with gratitude and warmth. With all my appreciation and love, Christine Elie Zoughaib (Touma)
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  • Dear Management and Staff, I hope this message finds you well. On behalf of my entire family, I would like to extend our sincere gratitude and appreciation to all the doctors, nurses, and personnel who took such wonderful care of my father during his recent procedure and recovery at your hospital October 15 till the 17th. From the admissions office and operating team to the nurses and support staff, every member demonstrated outstanding professionalism, compassion, and dedication. We truly felt supported and reassured throughout the entire process. We would like to give special thanks to Dr. Nazih Youssef and his amazing team, Dr. Mohamad Dasouki and Dr. Iskandar and Dr. Georges Ghanem and his assistant Samia, along with their exceptional assistants, for their skill, care, and constant follow-up. We are also deeply grateful to the resident doctors who kindly addressed our concerns and guided us when we were worried about my father’s post-operative health issues — your patience and attentiveness meant so much to us. Block D- 4th fl. Nurses Zeina, Roy, Danie, Rira, Nawal, Darine, Annie, Rita in addition to the 3rd floor staff Please convey our heartfelt appreciation to everyone involved in his care. Your teamwork and empathy made a difficult time much easier for our family, and we will always be thankful for the excellent care provided. With warm regards and sincere thanks,
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  • I am writing this email to share my appreciation and positive experience at LAUMC-RH following the delivery of my baby on April 3rd, 2025. It was truly an outstanding experience, especially in comparison to my previous delivery at AUH. From the very beginning, I was impressed by the professionalism and attention to detail. A day before my delivery, the nurses took a blood test to ensure that anaesthesia would not cause any side effects — something that had not been done during my previous experience at AUH. I found this step highly professional and reassuring. Moreover, the nursing staff provided excellent care to both me and my baby. They were always smiling, patient, friendly, and hardworking — a remarkable difference from what I had previously experienced elsewhere. I would also like to express my deep gratitude to Dr. Lena Hashem, who was exceptionally responsive, professional, and caring throughout the process. This positive experience is one I’ve been happily sharing with family and friends, especially as many have had less favourable experiences at other hospitals such as AUH and CMC. Thank you once again for making me feel truly at home at Rizk Hospital. 😊 Regards, Aya Jouni Lead Graphic Designer Strategic Communications Department, Central Office: +961 1 786456 ext. 3904
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